Trust and policies

Customer policies

Plain-language policies for a small made-to-order 3D print shop.

1

Payments

Payments should run through Stripe Checkout. Never ask customers to send card information through the quote form or email.

2

Custom uploads

Uploaded files are used only to review and quote the requested print. Keep the Supabase Storage bucket private.

3

Refunds and problems

Contact Funski3D promptly about damage, defects, or incorrect items. Custom prints generally cannot be cancelled after production starts.

4

Safety

3D prints are not for toddlers or pets. Small parts can be choking hazards and PLA can soften in high heat.

5

Payments and tax

Stripe securely processes payment and calculates US sales tax from the complete checkout address. Card numbers are not stored by Funski3D.

6

Shipping or pickup

Add exact shipping or pickup rules before launch so customers know when and how they will receive their print.